Sunday, August 31, 2008

Masala dosa, Motor bike and Knowledge Management



The ubiquitous Indian dish masala dosa has its origins in Udupi. A masala dosa is made by stuffing a dosa with a lightly cooked filling of potatoes, fried onions and spices. It wraps the dosa around a onion and potato curry.


Masala dosa, Motor bike and Knowledge Management


Case 1:
Wondering whats this southindian dish has to do with knowledge management ?? Read my theory . 2 assumptions to be made in this theory


Assumption 1:
Lets assume a system where everyone knows how to prepare a masala dosa in a perfect way.
Assumption 2:
Lets assume in the same system, people know how to write very good english .



Question 1?
Now can someone in this system write a detailed manual on how to write a masala dosa
Answer : YES
Question 2?
Now can someone read this manual and straightway start preparing a masala dosa
Answer: YES



Result in terms of KM: Tacit knowledge in preparing a masala dosa can be converted to explicit knowledge by writing a manual.



Case 2:
A system involving motorbike and people


Assumption 1:
Lets assume that in this system everyone knows how to drive a motorbike.
Assumption 2:
Lets assume in the same system, people know how to write very good english .

Question 1?
Now can someone in this system write a detailed manual on how to drive a motorbike
Answer : YES / NO ( one can atleast write a manual on the various systems of a motorbike which will be used for driving a motor bike)
Question 2?
Now can someone read this manual and straightway start driving a motorbike?
Answer: NO NO and only NO

" why is that in the second case tacit knowledge cant be converted to explicit knowledge??? "

Modified case 2:

Assumption 3:Lets assume someone who knows how to drive a motorbike comes to your help and he sits behind you as a pillion and he starts teaching you how to drive a motorbike .

Question 3 ?
Will you now be able to drive a motorbike now??
Answer: YES

" Why is that now someone can share his tacit knowledge in a better way"

What happens in modified case 2 is called social networking wherein tacit knowledge is converted into tacit knowledge to provide an effective solution. Now can social networking can always be used when tacit knowledge cant be made explicit? well I dont know... all that I can say is despite the fact that in KM every thing starts in the mind it cannot be always put into paper.

Thursday, March 13, 2008

Voice

After giving finishing touch to this universe,
"God wondered and cried,"
Oh, where am I to goto embed love in this soil?
"May I help you?" He heard a voice.
God was flabbergastedwith the source of Love,
then with a big lightning
Mother landed on the Earth

Mutual Funds are subjected to .........

" Mutual Funds are subjected to market risk please read the offer document carefully before invesing" (Told in all adv which deals with mutual funds)

Question : why is this statement always said in a very fast pace?
It always makes me wonder if the person rendering it is going to catch the next available rocket to mars.
Answer: Airtime is expensive, Knowledge for people on the riskfactor involved in mutual funds is not a healthy sign for people offering mutual funds.
Whats this got to do with Knowledge Management: Despite the fact that the knowledge of risk involved in mutual funds should be imparted to people without choice, The beauty lies in the way in which its managed. A simple effort is made to say the statement in a pace where there is a win win situation for the everyone. The ones who are keen and sharp gets to know the risk no matter the person rendering it is going to catch the rocket or a bullet train. Amazing right KM is all aroud you.